PRIVACY POLICY

Kazeem Royal Holdings

Effective Date: 1 January 2025

Last Updated: 1 January 2025

1. Introduction

Kazeem Royal Holdings (“we,” “our,” or “the Company”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect personal information obtained from customers, clients, business partners, website visitors, and other individuals who interact with our business.

By interacting with our services, website, or other business channels, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on the nature of your interaction with Kazeem Royal Holdings, we may collect the following information:

  • Full name.

  • Phone number.

  • Email address.

  • Residential or business address.

  • Identification information where required for legitimate business purposes.

  • Payment and transaction details.

  • Other information you voluntarily provide to us.

Where applicable, we may also collect website usage information, device information, IP addresses, and information submitted through online forms.

We collect only information that is reasonably relevant to the purposes for which it is needed.

3. How We Collect Information

We may collect personal information through:

  • Direct interactions with our staff or representatives.

  • Customer registration and inquiry forms.

  • Purchases, transactions, and service requests.

  • Our website and online platforms.

  • Email, telephone, WhatsApp, and other communication channels.

  • Business partners and authorized third parties, where legally permitted.

4. How We Use Your Information

Kazeem Royal Holdings may use your personal information to:

  1. Provide, manage, and improve our products and services.

  2. Process transactions and respond to inquiries.

  3. Communicate with customers, clients, and business partners.

  4. Manage contracts, business relationships, and customer support.

  5. Maintain business, accounting, and financial records.

  6. Meet applicable legal, regulatory, and compliance obligations.

  7. Prevent fraud, misuse, and unauthorized activities.

  8. Send marketing or promotional communications where permitted by law and, where required, with your consent.

We will not use your personal information for purposes incompatible with the purposes for which it was collected, unless permitted or required by applicable law.

5. Legal Basis for Processing Personal Information

Where applicable, we process personal information based on one or more of the following legal grounds:

  • Your consent.

  • The performance of a contract or steps taken at your request before entering into a contract.

  • Compliance with legal or regulatory obligations.

  • Legitimate business interests, where these interests do not override your applicable privacy rights.

  • Other lawful grounds recognized by applicable data protection laws.

You may withdraw your consent where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

6. Sharing and Disclosure of Information

Kazeem Royal Holdings does not sell personal information for commercial purposes.

We may share personal information with trusted third parties where reasonably necessary for legitimate business purposes, including:

  • Service providers and contractors supporting our operations.

  • Payment processors and financial institutions.

  • Professional advisers and auditors.

  • Government agencies or regulatory authorities where legally required.

  • Business partners where disclosure is authorized, necessary, and permitted by law.

We expect third parties handling personal information on our behalf to apply appropriate confidentiality and data protection safeguards.

7. Data Storage and Security

We take reasonable technical, organizational, and administrative measures to protect personal information against:

  • Unauthorized access.

  • Loss or theft.

  • Misuse or alteration.

  • Accidental destruction.

  • Unauthorized disclosure.

Although we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet contractual obligations, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable retention obligations.

9. Your Privacy Rights

Subject to applicable laws and relevant conditions, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where legally applicable.

  • Request restriction of certain processing activities.

  • Object to certain processing activities, including direct marketing.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information is processed.

  • Lodge a complaint with the relevant data protection authority.

To exercise your privacy rights or make an inquiry, please contact us using the contact details provided in Section 13 of this Privacy Policy.

We may need to verify your identity before processing certain requests.

10. Cookies and Tracking Technologies

Where our website or digital platforms use cookies or similar technologies, these may be used to:

  • Support website functionality.

  • Improve user experience.

  • Understand website usage and performance.

  • Support security and analytics.

  • Deliver marketing activities where applicable and permitted.

You may be able to manage cookie preferences through your browser or the relevant website settings. Disabling certain cookies may affect some website functionality.

11. Third-Party Websites and Services

Our website, social media pages, or digital communications may contain links to third-party websites or services.

Kazeem Royal Holdings is not responsible for the privacy practices, content, or security of third-party websites that operate independently of us.

We encourage you to review the privacy policies of third-party platforms before submitting personal information to them.

12. Children’s Privacy

Our services are not knowingly directed at children in circumstances where collecting their personal information would be unlawful.

Where consent or additional safeguards are required by applicable law for processing a child’s personal information, we will take reasonable steps to comply with those requirements.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.

Kazeem Royal Holdings

Address: 79 Murtala Eletu Way, Osapa London, Lekki, Lagos State, Nigeria.

Email: info@kazeemroyalholdings.com

Telephone: +234 802 242 45154

14. Changes to This Privacy Policy

Kazeem Royal Holdings may update this Privacy Policy from time to time to reflect changes in our business operations, services, legal requirements, or data protection practices.

When we make changes, we will update the “Last Updated” date at the top of this policy. Where required by law, we will provide additional notice or seek consent for material changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Governing Law

This Privacy Policy shall be interpreted and applied in accordance with the applicable laws and data protection regulations of Nigeria, including the Nigeria Data Protection Act 2023, where applicable.